Is Your Website Legally Compliant? What Every IT Provider Should Know
If you're building, hosting or managing websites, you're often the first one your clients turn to when they want to launch or refresh their site. But here’s something most people miss.
A lot of business websites are missing basic legal protections.
That doesn’t sound exciting, but it can turn into real trouble. Complaints. Takedown requests. Fines.
The upside is that most of this is easy to fix with the right documents in place.
Here are three things every business website should include.
Privacy Policy
A privacy policy that actually fits the business
If your client collects any personal information, even just names or emails, they need a privacy policy. It should say:
what they collect
why they collect it
how people can ask for their data or have it removed
A copied template often misses the mark. Make sure it's updated when things change, like when new tools are added to the site.
2. Terms of Use
Terms set the ground rules for how people use the site. They can help protect the business if something goes wrong.
They often include:
IP ownership
disclaimers
rules for site use
Most small business sites don’t have this, but they should.
3. Cookie notice and consent tools
Not yet a legal must in Australia, but best practice if your client uses Google Analytics, Facebook pixels, or anything that tracks user behaviour.
Why this matters
Pointing these things out shows you’ve got your client’s back. It also gives you a reason to refer to a lawyer who can create documents tailored to how they run.
Your work already adds huge value. This is one more way to help clients stay out of trouble and build trust with their customers.
Know an IT provider or web team that might not be across this yet? Share this blog with them. It could save someone a whole lot of hassle.
DISCLAIMER
The content given herein is provided for information purposes only. It is general in nature and does not constitute legal advice and should not be used as such. Formal legal advice should be sought in particular matters.
Connected Legal + Commercial does not accept any liability to any person for the information (or use of such information) which is provided herein or incorporated into it by reference.
The information is provided in good faith on the basis that all persons accessing the content undertake responsibility for assessing its relevance and accuracy and will seek appropriate formal legal advice accordingly.